Mark runs an online training company called SME Heroes, which specialises in training on all things to do with sales, online marketing, management and his personal passion of photography.

He has extensive experience with online business in various forms over the last 15 years and loves to share his hard won lessons and techniques for online business success.

In addition he also has over 12 years experience in online retail and over 6 years experience as a commercial photographer. 

This means he has a deep breadth of experience which comes through in his courses which are always designed to be easy to understand and to pass on the skills he has learned in a practical way.

A graduate member of the British Psychological Society, a qualified Executive Coach and Trainer as well as an experienced lean practitioner with Lean Six Sigma Black Belt certification through an IASSC approved programme, Stephen works with businesses to help them improve what they do and how they do it.

He has spent 16 years within manufacturing, first as the Group Training and Development Manager for a major UK food manufacturer and over the last 9 years as business owner and Director of ProPeC® a consultancy that specialises in helping businesses improve their processes, develop their people and generate a culture that supports the right behaviour.

He contributes to operational excellence programmes through managing projects, carrying out current state analyses, delivering training and educational programmes and coaching of different types.