Pam Collins MSN, CMSRN, RN-BC, has more than 30 years of extensive nursing experience which includes work as a staff and charge nurse for medical-surgical and pediatric units, nurse manager, nursing administration and nursing faculty. Pam currently works as an Independent Education and Medical-Legal Consultant, and maintains her skills by working as a Clinical Nurse Specialist for Medical- Surgical Nursing in Charlotte, NC. She maintains dual certification in medical-surgical nursing through the Academy for Medical Surgical Nurses and the American Nurses Credentialing Center. Pam also consults with Schools of Nursing for the purpose of enhancing NCLEX success rates with an emphasis on medical-surgical nursing.

Additionally, Pam has extensive experience with the legal aspects of nursing practice and documentation including providing litigation support in medical malpractice. She speaks nationally on clinical and legal topics for the healthcare professional with a passion that is evident through her energy, presentation style and ability to engage the audience. She was previously awarded the Outstanding Educator of the Year Award by the South Carolina Area Health Education Consortium..

Cyndi Zarbano MSN-Ed, CCRN, CEN, PCCN, CMSRN, CLNC, NLCP, is an intensive care nurse with over 20 years of nursing experience who is currently practicing in the Twin Cities area of Minnesota. She is a nationally-recognized seminar speaker who has opened multiple national symposiums and speaks on several topics for PESI, as well as a variety of other companies in the US and Canada. In addition to her speaking engagements, Cyndi is a published author with a variety of books including Clinical Nursing Assessment Skills Pocket Guide and the Medical Surgical Nurses Pocket Guide. Her products also include textbooks, webcasts and webinars.

Along with her MS and BSN in nursing, she has 3 other undergraduate degrees and multiple nursing certifications. She served as a US Naval Officer for 10 years, leaving service as an LCDR (Lieutenant Commander) in 2001. Prior to nursing, she worked as a counselor with the mentally ill and dangerous in a facility in southern Minnesota. She returned to that facility as a Lead Psychiatric Nurse for two years after leaving the military. Additionally, Cyndi has a legal nurse consulting business and continues to serve as a testifying expert in medical related cases. Cyndi’s teaching style is dynamic and high energy while informal and easy to understand. You will leave her program with a renewed commitment to achieving nursing excellence in critical care.