I founded No More Cold Calling in 1996 after more than 35 years selling and managing sales teams. I knew that referrals should be a company’s #1 outbound prospecting strategy. Yet, no company had a systematic, disciplined referral program with skills, metrics, and accountability for results. Today I work with sales teams, business owners, and individuals to implement referral programs—which address their two biggest challenges: Getting meetings at the level that counts and ensuring a consistent stream of qualified leads.

I authored two books—NO MORE COLD CALLING™: The Breakthrough System That Will Leave Your Competition in the Dust and Pick Up the Damn Phone!: How People, Not Technology, Seal the Deal. I belong to the National Speakers Association and have won many awards for my social media presence. I’m a contrarian thinker and believe no one should ever have to cold call.