Ian McDermott has worked with hundreds of organisations and thousands of professionals globally over the past 30 years. He is the Founder of International Teaching Seminars (ITS) and the author of fifteen books on NLP, coaching and systems thinking. L. Michael Hall is a Cognitive Psychologist who through research into NLP and Self-Actualization Psychology is now a modeler of human excellence; he has completed 15 modeling projects from Resilience, Women in Leadership, Self-Actualization, Coaching, Self-Actualizing Leaders, Managers, and Companies, Selling, Defusing, Wealth Creation, etc. He has authored 40 NLP books and a series on Meta-Coaching. Michael co-founded the ISNS (International Society of Neuro-Semantics) and the MCF (Meta-Coaching Foundation) and is an internationally renowned trainer.